My Reason You Should Avoid Gorilla Games.

I had an issue with my PS3. It was locking up from time to time, and only on certain games (COD, Joe Dirty2). I did a little research, and it appeared that it was on the urge of YLOD, and was overheating. Called around, and a local game shop Gorilla Games, said they could fix it. I took it in, gave them a deposit and waited. Five days later I get a voice mail saying they could not fix it, that it was the motherboard, and I could come and pick up my machine. I drove up to pick it up, and brought it home and nothing. I got a green light, but nothing on the screen. I thought maybe I need to reset the video. The button did not respond. I called the store, and the lady I picked up the machine from said that she would have the manager call me. If I had any thought for one minute, I would be getting back a bricked machine; I would have waited for it to die and bought a new one or sent it to Sony. The major issue I have is that I had Singstar videos on the machine that had my kids when they were young.

I still got no call after 10 hours and finally reached out via Facebook. Long story short, I was offer $20 for the PS3 they broke. Once I threaten to take him to take then to small claims court, they offered me back my deposit , (which could take up to 5 days, and I still have not received)

Now the owner is saying my machine was YLOD, when I dropped it off, which it wasn’t.   If it was I would have sent it to Sony and gotten a replacement box for a $100. (which is the current rate for replacement)  and a 1 year guarantee.

This store charges $90 for YLOD, and a 60 day guarantee.    I was trying to be proactive.  Now I have a bricked Playstation 3 system that I am sending to Sony.


So save your self the headache and avoid all Gorilla Games stores, especially the one in Naperville.


One thought on “My Reason You Should Avoid Gorilla Games.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s